TPC Craig Ranch

FAQs

FANS & TICKETS

WILL THE 2021 AT&T BYRON NELSON HOST FANS?

Yes, in a limited capacity. While we wish we could accommodate all our fans this year, we continue to work with the PGA TOUR, city of McKinney and county officials to ensure the AT&T Byron Nelson is operated in the safest environment possible. Please be patient as these plans remain fluid.

Tournament staff is continuously working with officials from the City of McKinney, State of Texas, as well as the PGA TOUR, to monitor the situation and adjust protocols where necessary due to federal, state, county, and Center for Disease Control (CDC) guidelines.

WHAT TICKETS CURRENTLY AVAILABLE FOR PURCHASE?

We are excited to be hosting a limited number of fans on-site at this year’s tournament. We are sold out of our limited number of tickets. We look forward to hosting all once again in 2022.

Please note conditions are changing continuously, so check back often or follow us on social media for all updates regarding tickets.

DAILY GROUNDS TICKETS

Due to our limited capacity requirements, we are not releasing any individual daily grounds tickets.

YOUTH ADMISSION | The complimentary youth ticket program is suspended in 2021. To monitor tournament capacity as closely as possible, all fans over the age of two will require a ticket. We look forward to welcoming all youth 15 and under back to the tournament, free of charge, in 2022.

CAN I GET A REFUND ON TICKETS?

No refunds, rain checks, or exchanges are allowed on any tickets. For more information around this, please CLICK HERE.

WHEN DO TICKETS GO ON SALE?

All tickets are sold out.

CAN I PURCHASE TICKETS ON-SITE?

No. Tickets will not be sold on-site during the tournament.

HOW DO I RECEIVE MY TICKETS?

All tickets will be digital. If you purchase a ticket, you will receive an email a few weeks prior to the tournament with a link to your tickets.

WHAT IF I CAN’T GET TICKETS THIS YEAR?

If you are unable to get tickets this year, please stay tuned as we are planning various ways you can stay engaged with all the action this year. Follow us on social media or click here to get updates as they are released.

WILL CALL

The tournament Will Call program has been eliminated in 2021. All tickets and parking will be delivered digitally.

BAG POLICY

Please refer to the PGA TOUR list of prohibited items to learn more about bag policy and what can and cannot be brought onto tournament grounds. CLICK HERE for list of prohibited items.

PARKING

WHERE WILL PARKING BE LOCATED?

Parking is limited and is located in various lots around the course. All guests must have a parking pass in advance to park or should utilize Rideshare.

CAN YOU PURCHASE ADDITIONAL PARKING?

Yes. Due to limited capacity this year, additional parking is available for $20/day in the Purple Lot, but must be purchased in advance by visiting: PURCHASE PARKING. The Purple Lot is walking distance to the tournament entrance.

WILL THERE BE SHUTTLE SERVICE TO THE MAIN ENTRANCE FROM PARKING?

No. Due to limited capacity this year and to ensure the health and safety of all patrons, everyone will walk to the entrance from their parking lot. Estimated walking times will be included with parking credentials.

CAN I STILL RIDESHARE TO THE TOURNAMENT?

Yes. Rideshare is encouraged as the most convenient way to attend the tournament.

WHERE WILL HANDICAP PARKING BE LOCATED?

Handicap parking will be located across the street at the Craig Ranch Fitness & Spa.

HEALTH & SAFTEY

The health and safety of all our fans and partners is our top priority. To ensure a safe and comfortable environment, the following protocols will be put in place: